Blog

• Blog

Customer Feedback: Why it’s Important and How to Ask for it

28th August 2019

• Blog

4 Key Tips for Social Media as a Customer Service Medium

13th August 2019

• Blog

5 Key Traits of a Great Customer Service Advisor

31st July 2019

• Blog

Customer Service Phrases to Avoid

16th July 2019

• Blog

4 Major Reasons to Offer Live Chat to your Customers

3rd July 2019

• Blog

5 Ways to Improve First Contact Resolution

11th June 2019

• Blog

The A-Z of Customer Contact Jargon

28th May 2019

• Blog

How to Say Sorry to your Customers (and Mean it)

14th May 2019

• Blog

How to be a Good Listener in Customer Service

30th April 2019