Juliet Rhodes – Managing Director
Coming from a service industry background Juliet has worked her way up the ladder to the head of her own firm in the space of ten years. Working across all disciplines of contact management Juliet has done everything from taking calls to heading Client Services for a global corporation.
‘We have gone from strength to strength since 2006 and look set to continue and improve. We have an incredibly high staff retention level, are consistently delivering for our clients and are very excited for what the future holds. Our swift rise to prominence has only been equalled by our drive and enthusiasm, and the team we have here show a determination and spirit that is sadly all too often lacking in the call centre industry. The Medium Business Of The Year Award we received at the prestigious Daily Post and Echo Awards and more recently the Win Businss of the Year accolade is testament and reward to all the hard work everyone continues to put in as the business grows.’
Juliet takes a hand’s on approach to management and is never far away from the action. It’s this commitment and focus that drives our agents to excel, placing an emphasis on both personal and professional development. With the announcement of several high profile contracts for the upcoming months and with the business we have currently doing very well, Juliet has been leading the ship to unheralded prosperous times.